Fresh Scents Online Customer Service

Our Fresh Scents Customer Service team is only a click away! If you need help placing an order online or have a technical question, a Fresh Scents customer service representative can connect to your PC and assist you. To access customer service online a piece of software will be downloaded to your PC. This software is safe and secure. You must give permission for our customer service representative to connect to your PC. You can terminate the session at any time. When the remote connection is terminated all downloaded customer service software is removed from your PC. Fresh Scents online customer service is available 9:00 – 5:00 EST Monday thru Friday.   To connect to Fresh Scents Customer Service: 1. Enter your name, telephone number and email address in the form below and click the ‘Web Help’ button. 2. A rescue popup page will automatically open and ask you to run a safe and secure web applet. Click Run. 3. A Grace Management popup page will automatically open and ask for permission to control or view your computer. Click OK. 4. A new popup will open and establish contact with our Customer Service center. You can revoke control of your computer by clicking on the Red X at the top left. **To open a Word Document with the directions & applicable screen shots Click Here**   Please enter your name: Phone Number (###-###-####): Email Address: